​​Professional Experience

Staff PTA Full time and Per Diem Genesis Rehabilitation, Various Sites (MA, NH, VT)

2005 to Present

  • Working closely with the other members of the rehabilitation team offering patients presenting with complex medical diagnoses the most comprehensive treatment solutions and highest functional outcomes within the SNF, long term care, assisted living and outpatient settings. 
  • Strong rapport building skills offering individual patient counseling determining specific needs and developing effective therapeutic delivery systems to improve functional abilities.
  • Recognized for an ability to identify patients in need of therapeutic interventions and communicated with Rehab team.
  • Provided extensive staff education in a multitude of subjects. 
  • Mentored PTAs new to the SNF/LTC settings and served as Clinical Instructor for PTA students. 
  • Department Point Person providing daily assistance, covering vacations and absences of the Director of Rehabilitation at the Rye, NH location providing staffing coordination, scheduling and management of RUG levels.
  • Worked closely with the director of Rehabilitation and MDS Coordinator to assist in tracking and justifying skilled services provided in order to optimize facility reimbursement and offer patients the highest level of quality care. 
  • Increased value to the Rehab team by learning the ins and outs of the Optima Healthcare Solutions documentation software both using Windows PC and Apple mobile based platforms.
  • Known for technology problem solving skills offering support to all members of the Rehabilitation staff. 

Staff PTA, Sundance Rehabilitation, Portsmouth, NH


  • PTA in a high paced skilled nursing facility.  
  • Working with short term rehabilitation, long term care, and assisted living residents many with dementia or short term memory loss to develop the highest level of functional independence while fostering safety. 
  • Involved in a weekly Fall & Restraint reduction meeting involving the administration, nursing and social service teams.

PTA & Assistant Rehab Coordinator, Therapy Resources Management, Lowell, MA


  • Worked as a staff therapist under the supervision of several Registered Physical Therapists providing physical therapy treatments for residents of a 208 bed nursing facility. 
  • Administered treatments developed by the PT’s for a broad range of clients including short term rehabilitation, long term residents, and residents on the special care dementia unit.   
  • Assisted the Rehab Coordinator with daily departmental management tasks including: MDS completion, multi departmental scheduling, development of CNA & Nursing education, and conflict/issue resolution.  

PTA - Various Companies


  • Worked as a staff therapy assistant and per diem in various sub acute nursing and rehabilitative care centers with geriatric patients. 
  • Daily activities included interfacing with medical teams of physicians, nursing staff, rehabilitative staff, and social service in regards to the patient’s progress towards goals, daily documentation, MDS processing and supervision of rehabilitation aides and/or students.  
    • Advantage Health – Symmes Hospital (1995)
    • Apple Valley Nursing Home (1996)
    • Access Rehabilitation (1996)
    • Norton & Associates, Inc.  (1996 – 1999)
    • Emerson Hospital (1999)
    • Harborside Rehabilitation (1998 – 1999)
    • PeopleFirst/Kindred (2005-2007)
    • Preferred Therapy Solutions (2015-2016)

Professional Education
Newbury College, Brookline, MA: Associates in Applied Science - Physical Therapy Assistant
Deans List 1992 - 1995

Additional Education: University of Phoenix, University of Wisconsin (Organizational Management & Creative Writing)

Organizational Skills

  • Digital Communication skills: verbal & written
  • Time - Management, task management, focus
  • Proactive questions
  • Comfort with technology, troubleshooting
  • Growth mindset (embracing change & learning) 
  • Strategic thinking 
  • Familiarity with remote communication tools (Zoom, Adobe Connect, FaceTime, Skype)
  • File Sharing experience with Dropbox and Google Drive

Professional Development/Skills

  • BCAT Short Form Training - GRS University
  • Hip Fracture: What we do well and what we can do better - APTA Training via GRS University
  • Dementia 101
  • Certified Functional Aging Specialist - Functional Aging Institute 
  • ICD-10 Basics
  • Keeping your Center of Gravity Over Your Base of Support - Cross Country Education 
  • Creating and Maintaining a Nurturing Workplace - GRS University
  • Strength Training Focus on Geriatrics - GRS University
  • Functional Therapy in Geriatric Care - GRS University
  • Stroke Rehabilitation - GRS University
  • Knee Replacement Current Concepts - GRS University
  • Parkinson's Disease - Practical Guide - GRS University

Clinical Education Provided to facility staff

  • Body Mechanics Education Across all departments
  • General Orthopedic Rehabilitation Education for Nursing and Nurses Aides (including CPM use and care)
  • Alternative Approaches for Resident Care to Improve Effectiveness and Resident/Staff Quality of Life
  • Participated with Global Dementia Scale education with Rehab Team provided to facility staff at all levels of resident contact (Nursing, Administration, Housekeeping, Maintenance, Dietary)
  • Alarm reduction education with emphasis on culture change “We are at their home, they are not at our workplace"

Profile Summary
  • 20 years experience as a Physical Therapy Assistant (PTA) in geriatric rehabilitation with particular emphasis in the Skilled Nursing and Long Term Care settings.
  • Strong patient advocate fostering a supportive team approach while thoughtfully and creatively encouraging the highest level of patient participation producing the most positive patient outcomes. 
  • Recognized for exceptional judgment and the ability to work productively with minimal supervision while assisting the Director of Rehabilitation in monitoring Medicare/Private Insurance expectations to achieve optimal fiscal department performance. 

Copyright © Melissa Dee Phipps, PTA. All rights reserved.

 Melissa Dee Phipps, PTA

            20 Wallingford Pond Rd, East Wallingford, VT 05742

                          melissadeephipps@gmail.com ​  

                                             (978) 821-1264    

VT PTA License: #041.0118506  NPI #: 1912022849